How to Claim
At NCI Pet Insurance, we understand the importance of dealing with claims quickly and efficiently; where possible, our policy is to settle all claims within 7-10 working days.
In the event you need to make a claim you may either:
Download a claim form by clicking on the relevant PDF below:
- Boarding fees
- Death Claim Form
- Emergency Repatriation and Quarantine Claim Form
- Holiday Cancellation Claim Form
- Pre-Authorisation Claim Form
- Theft Straying Advertising and Reward Claim Form
- Third Party Claim Form
- Veterinary Fees Claim Form
Alternatively, you can telephone our Claims Department on 01423 535 057 and request a claim form to be posted to you.
In order for us to assess your claim, please make sure your claim form is fully completed, as any incomplete claim forms will be returned to you.
The completed form should then be returned to the below address, along with your pets past 3 years medical history (or full history, if your pet is less than 3 years old) along with fully itemised invoices.
NCI Pet Insurance
C/O NCI
Claims Department
4th Floor, Clarendon House
Victoria Avenue
Harrogate HG1 1JD